Data Deletion
You have the right to delete all data ReplyX holds about you, including your Instagram account connection, automation rules, and activity logs. Below are the two ways to do it.
Method 1 — Self-service (instant)
Requires your ReplyX account login
- Log in to ReplyX
- Go to Settings → Danger Zone
- Type
DELETEin the confirmation field - Enter your current password to verify your identity
- Click "Delete Forever"
This immediately and permanently deletes your account, all automation rules, activity logs, Instagram connection, and all associated data.
Method 2 — Email request (30 days)
No login required
Send an email to contact@replyx.in with:
- Subject: Data Deletion Request
- Your account email address
- Your Instagram username (so we can identify your account)
We will process your request within 30 days and confirm via email once complete.
What gets deleted
- Your ReplyX account and profile
- Connected Instagram account and encrypted access token
- All automation rules and settings
- All activity logs and automation events
- Subscription and billing history (Razorpay retains transaction records per their policy)
This page is accessible without login as required by Meta's Platform Policies. — ReplyX by Shiv International Exporter, Gujarat, India.