Terms of Service

Last updated: May 2025

Provider

ReplyX ("Service") is provided by Shiv International Exporter, Visnagar, Mehsana, Gujarat — 384315, India ("we", "us"). By using ReplyX, you agree to these terms.

Eligibility

You must be 18 or older and have a legitimate Instagram Business or Creator account to use ReplyX. You are responsible for ensuring your use complies with Meta's Platform Policies.

Service Description

ReplyX automates responses to Instagram comments on your account using Meta's official Instagram Graph API. We are not affiliated with or endorsed by Meta Platforms, Inc.

Subscriptions & Billing

  • Plans are billed monthly or annually in Indian Rupees (INR) through Razorpay
  • Subscription starts immediately upon payment confirmation
  • If you cancel, your subscription remains active until the end of the current billing period, after which your account downgrades to the Free plan
  • No refunds on partially used billing months
  • All prices exclude applicable GST. Invoices issued by Shiv International Exporter (GST Registered)

Acceptable Use

You may not use ReplyX to:

  • Send spam, harassment, or abusive content
  • Violate Meta's Community Standards or Platform Policies
  • Automate content that is illegal under Indian law
  • Attempt to reverse-engineer or abuse the service

Service Availability

We aim for 99.9% uptime but do not guarantee uninterrupted service. Automations depend on Meta's API availability, which is outside our control. We are not liable for missed replies due to Meta API outages.

Termination

We may suspend or terminate your account if you violate these terms. You may delete your account at any time via Settings → Danger Zone.

Limitation of Liability

ReplyX is provided "as is." We are not liable for indirect, incidental, or consequential damages including lost revenue, lost followers, or account restrictions by Meta resulting from use of this service.

Governing Law

These terms are governed by the laws of Gujarat, India. Disputes are subject to the exclusive jurisdiction of courts in Mehsana, Gujarat.

Changes to Terms

We may update these terms with reasonable notice via email or in-app notification. Continued use after changes constitutes acceptance.

Contact

contact@replyx.in

Shiv International Exporter, Visnagar, Gujarat, India